Welcome to the viralmartbd.com website (the “Site”) operated by Viral Mart BD. We respect your privacy and are committed to protecting your personal information. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. It also outlines the steps we have taken to secure your personal information and your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Data Protection

Data protection is a matter of trust, and your privacy is important to us. We will only use your name and other information that relates to you as set out in this Privacy Policy. We will only collect information where it is necessary and relevant to our dealings with you.

We will only retain your information for as long as required by law or for the purposes for which it was collected.

Personal Data We Collect and Why

We may collect various pieces of information if you place an order for a product on the Site. This includes, but is not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, payment details, and payment card or bank account details.

We will use the information you provide to process your orders and to provide you with the services and information offered through our website. Additionally, we will use your information to administer your account, verify and carry out financial transactions, audit data downloads, improve our website’s layout and content, customize it for users, identify visitors, conduct research on user demographics, and send you information about our products and services (provided you have not opted out).

We may pass your name and address to a third party to deliver the product to you (e.g., our courier or supplier). You must ensure the information you provide is accurate and up to date.

Account and Data Security

Your order details may be stored with us, but for security reasons, they cannot be retrieved directly. However, you can access this information by logging into your account on the Site. You are responsible for maintaining the confidentiality of your personal access data and preventing unauthorized access.

Deleting Personal Data and User Account

If you wish to delete your user account and the associated personal data, you can follow these steps:
1. Log in to your account on our website.
2. Navigate to the account settings or profile section.
3. Look for the option to “Delete Account” or a similar term.
4. Follow the on-screen instructions to confirm the deletion.

Upon successful deletion, your personal data will be permanently removed from our systems, and you will no longer have access to your account and its features.

If you need assistance, please contact our support team at support@viralmartbd.com or call us at 01710861729.

Data Retention

At viralmartbd.com, we do not retain backups of your personal data. Once you delete your user account, your personal data will be permanently removed from our systems, and we will not be able to recover it.

Children’s Privacy

Our website is not intended for individuals under the age of 16. If we become aware that we have collected personal data from a child under 16, we will delete the information as soon as possible. If you believe we may have collected personal data from a child under 16, please contact us at support@inshopbd.com.

Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website. We encourage you to review this Policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the use of your personal data, please contact us at:

Email: support@viralmartbd.com
Phone: 01710861729

Thank you for entrusting us with your personal data. We value your privacy and strive to ensure the security and confidentiality of your information.